Our ultimate goal is your COMPLETE satisfaction, but to achieve that, we must know how we are doing currently. In an independent survey conducted by Taylor Research, CCIA scored a 9.6 out of 10, so we still have a little work to do. If you need personal attention to a particular matter, feel free to contact our Customer Satisfaction department at (562) 733-6526.
Listed below are a few comments regarding our service. Feel free to send your comments to firstname.lastname@example.org.
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The girls at Commercial Carriers Insurance Agency Very easy to work with. Charlynn Gerber replies to my emails fairly quick. Easy to ask a question if needed.
I normally don't do reviews but I felt compelled to let anyone who reads reviews to know that the staff at commercial carriers are at the top of their game! Every communication or transaction I have had with my team at commercial carriers has been the absolute best! From the day I bought my truck to the day I needed to rent a truck! They started my wheels rolling and they've kept my wheels rolling. I have been so blown away by my dealings with my team at commercial carriers I just had to speak up about it! Keep up the good work! Outstanding!
Thank you very much we appreciated your call this Morning to clarify our email address. You did a great job! Sometimes it's the little things that make a difference
I've been with your company almost 11 years and your service is impeccable. I always know Wanda will answer any questions I have and that even if I can’t reach them right away I know they will get back to me in a timely manner. I am very happy with your business and that is why I refer a lot of people to your agency.
I appreciate their security with our email address and catching something that might have been fraud. Thank you very much, you did a great job!
Thanks for the excellent service and I look forward to another year of the same thanks to you!
VERY THANKFUL AND HAPPY WITH NANCY’S AND CRISTINA’S EXCELLENT SERVICE.
I have been with this company for almost 11 years and their service is impeccable. I know Wanda will answer any questions I have and even if I can’t reach them right away I know they will get back to me in a timely manner. I am very happy with their business and this is why I refer a lot of people to them.
As long as Leandra is there and issuing my certificates, I will never leave.
‘Thank you Nancy and Sherri. I sincerely appreciate your prompt service. It is not often I have the pleasure to work
with an agency that is as responsive as you both have been. I wish there were more in the industry that understand how to administer excellent customer service. It allows me and my company to extend the same service to our customers.
Keep the GREAT service going strong. Carriers I work with that often ask for agency referrals, I will most certainly mention your name.’