Our ultimate goal is your COMPLETE satisfaction, but to achieve that, we must know how we are doing currently.  In an independent survey conducted by Taylor Research, CCIA scored a 9.6 out of 10, so we still have a little work to do.  If you need personal attention to a particular matter, feel free to contact our Customer Satisfaction department at (562) 733-6526.

Listed below are a few comments regarding our service. Feel free to send your comments to

Submit your review

Create your own review

Average rating:  
 13 reviews
Great email security

I appreciate their security with our email address and catching something that might have been fraud. Thank you very much Nancy, you did a great job!

Thanks again

Thanks for the excellent service and I look forward to another year of the same thanks to you!

Excellent Service


by Alejandro Rodriguez on Commercial Carriers Insurance Agency

I have been with this company for almost 11 years and their service is impeccable. I know either Nancy or Wanda will answer any questions I have and even if I can’t reach them right away I know they will get back to me in a timely manner. I am very happy with their business and this is why I refer a lot of people to them.

As long as Leandra is there and issuing my certificates, I will never leave.

‘Thank you Nancy and Sherri. I sincerely appreciate your prompt service. It is not often I have the pleasure to workwith an agency that is as responsive as you both have been. I wish there were more in the industry that understand how to administer excellent customer service. It allows me and my company to extend the same service to our customers.Keep the GREAT service going strong. Carriers I work with that often ask for agency referrals, I will most certainly mention your name.’Carl, FA

Thank you for all the hard work that you do for Online Trucking Logistics Inc. Your team is always on top of all of our request and always make us feel like we are your priority. Working with you all is always a pleasure!

Hi Rebecca,
You always make everything "all better"! Thanks so much for your great work and graciousness with my so-called emergencies.

I was very pleased with this company from start to finish. They are good at what they do and the servicing so far for the past 6 months has been spot on. Thank you!

by Dave Kelly & Jim Kelly on Commercial Carriers Insurance Agency

Thanks for handling this renewal for us. We appreciate the personal touch and professionalism.

Page 1 of 2:

Leave a Reply